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Free online guides for families

Register for free online guides for families


Bringing up children is a lot of fun but can also have its challenges and times when receiving some advice would be helpful.

Families living in Surrey can get free access to three online guides that include top tips from childcare, education and NHS health experts.

  • Understanding your pregnancy, labour, birth and your baby
  • Understanding your baby
  • Understanding your child 0-19 years

The online guides have been written by experts and contain advice relevant to expectant parents, parents, grandparents and carers of children of all ages including those with Special Educational Needs and Disabilities (SEND).

Access to the guides is unlimited with no expiry date, so you can return as and when you need and want to. Each guide has between 9 to 11 sessions which last roughly 20 minutes each, there are also activities that can be carried out between courses.

How to register for the guides?

Registration is quick and easy through the link below. Follow the link and apply the code ACORN in the orange box for free access.

Register for the online guides (to access the guides for free use the code:  ACORN)

These guides are provided by the Solihull Approach and brought to you by Children and Family Health Surrey and Surrey County Council.
 

For further information

  • To follow up a referral

For example, for developmental paediatrics or therapy services such as speech and language therapy. Contact the One Stop referral centre (tel: 0300 222 5755, Option 2) and they will be able to advise.

  • For advice or questions about your child's health

​Contact your local Health Visiting team or call their Advice Line

  • 2 year development checks

​Contact your local Health Visiting team or call their Advice Line 

  • Referrals for ASD, ADHD or another neurological/developmental condition

Your GP will need to make a referral. Visit the Developmental Paediatrician service page for more information about these services in Surrey.

  • Access to mental health services

Your GP needs to refer your child via MINDSIGHT Surrey CAHMS

  • Hearing concerns

Contact the Audiology service 

  • Concerns or complaints about a Children and Family  Health Surrey service

Go to https://www.childrenshealthsurrey.nhs.uk/feedback to read about our approach and who to contact. You can also email the Patient Experience Team directly using csh.patientexperience@nhs.net 

If your query is not covered by the routes above, please use the form below to contact us.  Your query will be passed to the relevant team who will aim to respond within 7 working days.