Our tongue tie service offers assessments and advice for babies who are suspected of having a tongue tie. Our specially trained nurses will rectify the tongue tie through a simple procedure (‘frenectomy’) where it is severely affecting breastfeeding.
If your baby has a suspected tongue tie that is impacting on breastfeeding, you will receive a letter inviting you and your baby to attend an appointment with one of our specialist nurses who will assess the tongue tie.
You will need to bring your Personal Child Health Record ('red book') to the assessment.
At the assessment, the specially trained health professional will discuss your baby’s breastfeeding history and will examine your baby's tongue tie. You will also receive advice on breastfeeding.
Your baby may or may not then be offered the tongue tie procedure, depending on the level of impact on breastfeeding.
If the nurse recommends the tongue tie procedure, it will be undertaken during the appointment. Before doing the procedure, the nurse will explain what is involved in tongue tie separation, the risks involved and you will be asked to sign a consent form.
After the tongue tie separation we encourage you to breastfeed your baby and attend a breastfeeding café or group in your area within one week of the procedure so you can receive further support with breastfeeding if you need this. No further treatment is usually required.
Please note: If you are unable to make the date and time offered, please call the tongue tie administrator (whose details will be on the letter) so they can offer you an alternative. If you no longer need or wish your baby to have the assessment, please call the administrator so the appointment can be offered to another baby.
Children can be referred by their health visitor, GP, therapist, early years' service, paediatricians based in the local acute or tertiary hospital, paediatric audiology, CAMHS or other agencies.
Referrals are made via the Children and Family Health Surrey One Stop, a centralised referral and triage service for Surrey's specialist children's services that was launched in July 2017.
The three ways to refer are:
1. Through the Children and Family Health Surrey One Stop online portal. This is the same portal as the CAMHS Mindsight One Stop service
2. Call the Children and Family Health Surrey One Stop on 0300 222 5755. Open 9am – 5pm Monday to Friday. This is the same number as the CAMHS Mindsight One Stop service
3. Write to Children and Family Health Surrey One Stop, c/o Surrey and Borders Partnership NHS Foundation Trust, 1st Floor, Dominion House, Woodbridge Road, Guildford GU1 4PU.
Read more about the One Stop service.
Teams and contact details
Mid Surrey area (covering Banstead, Dorking, East Elmbridge, Epsom, Ewell, Leatherhead and Tattenham)
Health Visitor Advice Line
9.30am-1pm Monday to Friday (excluding Bank Holidays)
Tel: 020 8979 6464
|Banstead and Tattenham 0-19 Team||Tattenham Health Centre||01737 361 031|
|Dorking 0-19 Team||Medwyn Centre||01306 748 901|
|East Elmbridge 0-19 Team||Molesey Clinic||020 8979 6464|
|Epsom and Ewell 0-19 Team||Epsom Clinic||01372 730 040|
|Leatherhead 0-19 Team||Leatherhead Clinic||01372 384 300|
East Surrey area (covering Redhill, Reigate, Merstham, Horley, Oxted, Caterham and Lingfield)
Health Visitor Advice Line:
8am to 5pm Monday to Friday (excluding Bank Holidays)
Tel: 01883 340 922
|East Surrey||Caterham Dene||01883 340 922|
West Surrey area (covering Woking, Guildford, Runnymede, Spelthorne, West Elmbridge, Surrey Heath and Waverley boroughs)
If you need advice and support about any aspect of caring for your child, including their health, development and behaviour, please contact your area team on the numbers below.
|North West Surrey area|
|Woking East Team||West Byfleet Health Centre||01932 340411|
|Woking West Team||Goldsworth Park Health Centre||01483 794885|
|Runnymede North Team||The Grove Community Health Centre, Egham||01483 783505|
|Runnymede South Team||Addlestone Health Centre||01932 846263|
|Surrey Heath Team||Berkshire Road Clinic||01483 782802|
|South West Surrey area|
|Guildford & Waverley North Team||The Jarvis Centre, Guildford||01483 783288|
|Enuresis Team||The Jarvis Centre, Guildford||01483 783193|
|Guildford & Waverley East Teams||East Horsley Medical Centre||01483 284544|
|Send Villages Medical Centre||01483 211127|
|Cranleigh Team||01483 782440|
|Guildford & Waverley West Teams||Ash Vale Health Centre and Farnham Hospital||01483 782093|
|Guildford & Waverley South Team||Milford Hospital||01483 782631|
|North East Surrey area|
|Spelthorne Team||Ashford Clinic||01784 883728|
|West Elmbridge Teams||Weybridge and Walton
The Health Visitor advice and booking line is available from Monday to Friday 9am to 3 pm on: 01932 414 149.
Attendance at all baby clinics is by appointment only: Weybridge Children Centre, Burhill Children Centre, Walton Children Centre and Walton Health Centre.
To cancel, change or rebook a missed appointment, please call the Health Visiting Team who will be more than happy to help you.
Sure Start Children’s Centres are located in your local community and offer advice and support for families with children under five years. Services include: breastfeeding support, and information about nutrition and healthy lifestyles from pregnancy and beyond.
For further information
- To follow up a referral
For example, for developmental paediatrics or therapy services such as speech and language therapy. Contact the One Stop referral centre (tel: 0300 222 5755, Option 2) and they will be able to advise.
- For advice or questions about your child's health
- 2 year development checks
- Referrals for ASD, ADHD or another neurological/developmental condition
Your GP will need to make a referral. Visit the Developmental Paediatrician service page for more information about these services in Surrey.
- Access to mental health services
Your GP needs to refer your child via MINDSIGHT Surrey CAHMS
- Hearing concerns
Contact the Audiology service
- Concerns or complaints about a Children and Family Health Surrey service
If your query is not covered by the routes above, please use the form below to contact us.