<

New Birth Visits

Service overview

We offer new birth appointments, normally 10-14 days after your baby is born. These are with a health visitor and can either be at your local health clinic or at home.


Your health visitor will offer you:

  • A discussion about the birth of your baby, how you are feeling now as a parent and any concerns you have for you and/or your baby or family. This includes an assessment to identify any health needs within your family so they can offer you relevant support and advice on topics such as feeding, how to cope with an unsettled baby, and your own health and wellbeing as parents
  • Advice and support on feeding your baby
  • Local information on support services available
  • Advice on safety issues
  • Advice on immunisations.

Please have your 'red book' and maternity discharge letter from hospital. The 'red book' is your child's Personal Child Health Record. It is used to record details about your child's health, such as weight, height, immunisations and development milestones. If you haven't already received your child's red book, your health visitor will give you one at this new birth appointment.

During the visit we will also provide you with information on our child health drop ins, schedules for immunisations, our advice line service for you and your child, local infant feeding support and other resources, such as details of the services provided by your local Children's Centres.
 

Teams and contact details

Our Health Visitor Advice Lines provide support for you and your family on all aspects of child health, development and parenting. This includes feeding, an unsettled baby, management of minor illnesses, child development and behaviour, immunisations and concerns about your own emotional wellbeing.

Mid Surrey area (covering Banstead, Dorking, East Elmbridge, Epsom, Ewell, Leatherhead and Tattenham)

Health Visitor Advice Line
9.30am-1pm Monday to Friday (excluding Bank Holidays)
Tel: 020 8979 6464

Area team Location Tel
Banstead and Tattenham 0-19 Team Tattenham Health Centre 01737 361 031
Dorking 0-19 Team Medwyn Centre 01306 748 901
East Elmbridge 0-19 Team Molesey Clinic 020 8979 6464
Epsom and Ewell 0-19 Team Epsom Clinic 01372 730 040
Leatherhead 0-19 Team Leatherhead Clinic 01372 384 300


East Surrey area (covering Redhill, Reigate, Merstham, Horley, Oxted, Caterham and Lingfield)

Health Visitor Advice Line:
8am to 5pm Monday to Friday (excluding Bank Holidays)
Tel: 01883 340 922

Area team Address Tel
East Surrey Caterham Dene Hospital 01883 340 922


West Surrey area (covering Woking, Guildford, Runnymede, Spelthorne, West Elmbridge, Surrey Heath and Waverley boroughs)

If you need advice and support about any aspect of caring for your child, including their health, development and behaviour, please contact your area team on the numbers below.

 

North West Surrey area
Area teamLocationTel
Woking East Team West Byfleet Health Centre 01932 340411
Woking West Team Goldsworth Park Health Centre 01483 794885
Runnymede North Team The Grove Community Health Centre, Egham 01483 783505
Runnymede South Team Addlestone Health Centre 01932 846263
Surrey Heath Team Berkshire Road Clinic 01483 782802
South West Surrey area
Guildford & Waverley North Team The Jarvis Centre, Guildford 01483 783288
Enuresis Team The Jarvis Centre, Guildford 01483 783193
Guildford & Waverley East Teams East Horsley Medical Centre 01483 284544
Send Villages Medical Centre 01483 211127
Cranleigh Team 01483 782440
Guildford & Waverley West Teams Ash Vale Health Centre and Farnham Hospital 01483 782093
Guildford & Waverley South Team Milford Hospital 01483 782631
North East Surrey area
Spelthorne Team Ashford Clinic 01784 883728
West Elmbridge Teams Weybridge and Walton


The Health Visitor advice and booking line is available from Monday to Friday 9am to 3 pm on: 01932 414 149.

Attendance at all baby clinics is by appointment only: Weybridge Children Centre, Burhill Children Centre, Walton Children Centre and Walton Health Centre.

To cancel, change or rebook a missed appointment, please call the Health Visiting Team who will be more than happy to help you.





01932 414149



For further information

  • To follow up a referral

For example, for developmental paediatrics or therapy services such as speech and language therapy. Contact the One Stop referral centre (tel: 0300 222 5755, Option 2) and they will be able to advise.

  • For advice or questions about your child's health

​Contact your local Health Visiting team or call their Advice Line

  • 2 year development checks

​Contact your local Health Visiting team or call their Advice Line 

  • Referrals for ASD, ADHD or another neurological/developmental condition

Your GP will need to make a referral. Visit the Developmental Paediatrician service page for more information about these services in Surrey.

  • Access to mental health services

Your GP needs to refer your child via MINDSIGHT Surrey CAHMS

  • Hearing concerns

Contact the Audiology service 

  • Concerns or complaints about a Children and Family  Health Surrey service

Go to https://www.childrenshealthsurrey.nhs.uk/feedback to read about our approach and who to contact. You can also email the Patient Experience Team directly using csh.patientexperience@nhs.net 

If your query is not covered by the routes above, please use the form below to contact us.